Support

 

We provide ad-hoc support for the individual or structured support to meet the requirements of the small business.

Contact us for pricing on your specific requirements. Packages can be tailored to include Remote Support, Telephone Support, Site Visits and Response Times to meet your requirements.

 

Ad-Hoc Remote Support

With remote support our technicians can remote control any Windows computer over the internet within seconds to remotely resolve issues.

When advised by our technician, simply download our program with the provided link. Then simply launch or run the application on your computer.

The system will generate a unique user number which you will see on screen.  Provide this information to our support technician to allow them to remotely connect to your computer.

 

You will need to have arranged a remote support call beforehand.  Please contact us if you require remote support.